Frequently asked questions

Treatments

How does the HHOW experience work?


To add a new question go to app settings and press "Manage Questions" button.




Do you offer group reservations or private sessions?





What should I tell my treatment provider?





Can I choose my therapist?





Should I shave before a facial or treatment?





Can I use the spa amenities without purchasing a treatment?





Do you host large gatherings?





I'm pregnant, is it okay to have a massage or use the amenities?






Etiquette

Are there any rules of ettiquette?






Rules & Policies

What do I need to bring?


Yes! To add a picture follow these simple steps:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a picture to
  4. When editing your answer, click on the picture icon and then add an image from your library




What is your cancellation and rescheduling policy?


Yes! Users can add video from YouTube or Vimeo with ease:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a video to
  4. When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL
  5. That's it! A thumbnail of your video will appear in answer text box




Do I have to make a reservation?


The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.




Where will I keep my personal items?





What are your payment policies?





Do I have to be nude when I am at the spa?





Will there be other people in the baths with me?





Do I need to bring a bathing suit?





Are men allowed at the spa?





May I bring children?






© 2018 Holistic Healing on Wheels LLC

Contact Us: ​​​​​​​​​​​​​​​​​​​​  1.718.856.0819     /    Monday - Friday 8am - 10am | 5pm - 9pm    /    Saturday - Sunday 8am - 8pm     /     holistichealingonwheels@gmail.com / BKLYN, NY

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